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Frequently Asked Questions

Who I Am

At Misty Mountain Toys, I share the same love for action figures as you do, because I’m a collector too. My name is Miguel (@migueleldor on Instagram), and as a passionate action figure enthusiast, I understand what it means to search for unique and special pieces. That’s why I dedicate myself to creating products with the same care and attention to detail I would put into my own collection.

Today, I create 3D pieces because it allows me to combine my two passions—design and collecting—and contribute something unique to the collector community. The design process excites me, and I love seeing how my creations enhance the experience for other collectors.

I put all my effort and dedication into offering products that appeal to the customizing community, always striving to improve and evolve my pieces. Your satisfaction is my greatest motivation, and I’m thrilled to continue creating and sharing my unique designs with you.

 

STL Files

At Misty Mountain Toys, we offer STL files for purchase through a digital download system. Files purchased from our store can be downloaded unlimited times once you’ve created an account on our website. This allows you to access your designs quickly and conveniently at any time.

It’s important to note that all our designs are intended exclusively for your personal enjoyment. Reselling these files not only impacts my work as a creator but also jeopardizes the ability to continue sharing these creations with you and other collectors. Your support and respect for these rules are essential to keep offering these unique designs.

 

Production

What materials are used for printing?

Misty Mountain Toys pieces are created using 3D resin printing. Some pieces may be cast with more durable or flexible resin.

At Misty Mountain Toys, we ensure that the curing and post-processing of the pieces are carried out carefully to achieve the best results. However, due to the nature of 3D printing, you may notice small marks or tiny holes on the pieces. This is completely normal and can easily be fixed with fine-grit sandpaper. Additionally, once the pieces are painted, these marks will disappear.

What types of figures are these pieces compatible with?

The designs available on this page are made to fit most Masters of the Universe Origins figures.

What precautions should I take with my pieces?

  • Avoid exposing the pieces to sunlight, as the resin could crack.
  • To paint the pieces from Misty Mountain Toys, we recommend applying a layer of primer first.

 

Shipping

Where are my orders shipped from?

Products are shipped from Spain, where they are printed, processed, and prepared for dispatch. We use Correos, Spain’s standard postal service, with flat rates depending on the weight and size of each package.

Once your order has been shipped, you’ll receive an email with the tracking number. Typically, you’ll receive your order at home within one to two weeks after receiving the tracking number.

If I don’t live in Spain, is the delivery time the same?

No, delivery times may vary depending on the month and the destination country.

I haven’t received my order, what should I do?

If you haven’t received your package three weeks after getting your tracking number, please contact us with your order number, and we will request the relevant information from the courier service. If the package is lost, we will reprint and resend the pieces.
Depending on your location, delivery might take longer than expected.

 

Lost Orders and Refunds

In the event that a package is lost, we will reprint and resend the order. We do not issue refunds for packages that are delayed or lost during the shipping process.

In exceptional circumstances or when deemed appropriate, we may offer refunds.

 

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This is an optional, highly
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About Salient

The Castle
Unit 345
2500 Castle Dr
Manhattan, NY

T: +216 (0)40 3629 4753
E: hello@themenectar.com